Need help?
Submit a Help Desk Ticket for assistance with any IT-related service or issue.
Help Desk email: helpdesk@nipissingu.ca Phone: 705-474-3450 ext. 4342
Nipissing University provides wireless access across campus. Use the network that matches your role or visitor status.
Choose the correct network;
| User group | Network | Sign-in |
|---|---|---|
| Students | eduroam | Nipissing username and password |
| Faculty | eduroam or NUSTAFF | Nipissing username and password |
| Staff | NUSTAFF | Nipissing username and password |
| Guests and visitors | NUPUBLIC | Name and email address |
How to connect
Open the Wi-Fi settings on your device
Select the appropriate campus network
Enter your Nipissing username and password when required
Follow the device prompts to complete the connection
- Device-specific instructions should be provided through Help Desk Knowledge Base articles.
If you cannot connect
Confirm that you selected the correct network
Check your username and password
If your password recently changed, remove the saved network and reconnect
Turn Wi-Fi off and back on or restart the device
If the issue continues, submit a Help Desk ticket and include the network name, device type, campus location, and any error message or screenshot.