Need help?
Submit a Help Desk Ticket for assistance with any IT-related service or issue.
Help Desk email: helpdesk@nipissingu.ca Phone: 705-474-3450 ext. 4342
Digital student ID (ID123)
When your digital student ID is ready, an invitation will be sent to your Nipissing student email account.
The invitation will guide you to:
Download the ID123 mobile app
Activate your digital student ID
Access your student ID on your mobile device
Tip:If you do not see the invitation, check your Junk or Spam folder before contacting the Help Desk.
Physical student ID cards
Students who require a physical student ID card may submit a request through the Help Desk.
Requests are generally processed within 2 to 3 business days
Cards are issued annually and expire at the end of August
Bus-pass access expires at the end of April each year
Bus-pass eligibility
Your student ID may be used as a North Bay Transit bus pass depending on your on-campus course registration.
| Registration | Bus-pass access |
|---|---|
| 18 or more on-campus credits | The bus pass is automatically included and cannot be opted out of. |
| Fewer than 18 on-campus credits | Students may opt in through the Registration section in WebAdvisor. The cost is added to the student account. |
Important information
Bus passes are valid for North Bay Transit only
Eligibility, fees, and conditions are determined by the university
UTS supports the ID card technology and related access, but does not set bus-pass policy or fees