FAQs

Work Completion Timelines

Type of Work Expected Turnaround Time
Correspondence (e.g. letters, memos) Half-day
Typing (e.g. course outlines, tests, OCR, notepads) Minimum of 3 days
Multiple Choice Scanning Minimum of 3 days
Graphic Design (e.g. brochures, posters) Assessed on an individual basis
Projects/Reports Assessed on an individual basis

Web Updates

Minimum of 3 days

Mobile Device Travel Packages

Minimum of 3 days

Telephone Updates

Assessed on an individual basis

Online Event Registration

Assessed on an individual basis

*all times listed are dependent upon prior work commitments

Supported Software

  • Microsoft Office Suite
  • Sharepoint
  • Adobe Acrobat
  • Adobe Creative Cloud (InDesign, Illustrator, Photoshop)
  • Remark
  • Duxbury

Please note that FASS does not support the use of Canva. Canva regularly produces subpar quality graphics that often do not print correctly. The use of Canva often results in FASS staff having to recreate the document from scratch in order to make any changes to it.

After Hours Drop-Off

FASS is open Monday – Friday, from 8:30 am – 4:30 pm during the regular school year, and from 8:30 am – 4:00 pm during the summer. If you need to drop off work to FASS outside of regular business hours, please place your items in an envelope and use the drop slot beside the front door of A107.

Document Storage

FASS will maintain the files that we create for you in our filing system. If you require updates to a document that was previously produced in FASS, please do not make changes to the PDF, convert the PDF to a Word document, or recreate the file. By requesting the changes be made by FASS, you’re ensuring the highest quality of finished product, that Nipissing University brand standards are being adhered to, and that the copy on file will be up-to-date if staff changeover ever occurs.

Digital Signatures

Digital signatures can be created using a scanning station. Simply sign a piece of paper and scan it to email. Send the scanned file to FASS and they can change it into an image file for you to use on electronic documents.

Related Links

Print Plus

Fast, friendly & affordable service for all your copying & binding needs

University Technology Services

For all your technology needs

Harris Learning Library

E-Resources, journals, Refshare, etc.