Roles and Responsibilities

Student Accessibility Services

  • Educate the administration, faculty, staff and students about disabilities, policies, procedures, and responsibilities.
  • Provide appropriate and necessary accommodations to students with disabilities, while respecting their dignity, without creating undue hardship for the university.
  • Provide support to faculty in the accommodation of students with disabilities in their classes.
  • Maintain the confidentiality of records and communication concerning students with disabilities, except where disclosure is required by law or is authorized by the student.
  • Organize accommodated testing services.
  • Facilitate focus groups to enhance our service delivery to students.
  • Organize seminars and workshops for students with disabilities.


Faculty members have a duty to accommodate students registered with Student Accessibility Services according to the Canadian Charter of Rights and Freedoms (1982), and the Ontario Human Rights Code (revised 1990) and the AODA (2005).

A faculty member must:

  • Assist Student Accessibility Services in providing authorized accommodations in a reasonable and timely manner.
  • Never, under any circumstance (unless given specific permission by the student) disclose information regarding the student’s disabilities or accommodations.
  • Respect the student’s rights and dignity.
  • Provide Student Accessibility Services with a copy of quizzes, tests and midterms in a timely fashion when a student requests to write with Student Accessibility Services.
  • Abide by all departmental and university policies and academic regulations.
  • Assist Student Accessibility Services to reschedule test/quizzes and midterms that need alternate times or dates due to disability-related reasons.
  • Communicate with Student Accessibility Services regarding any questions or concerns about a student and/or his/her accommodations.​

Roles of Other Key Players