Institute for Applied Conflict Management (IACM)

Gain professional development in Applied Conflict Management (non-degree)

Each day we encounter or hear of conflict, whether in our personal lives, on the job, or in the community. The Institute of Applied Conflict Management is designed for supervisors and managers, union representatives, healthcare workers, educators, social workers, lawyers, police officers and First Nations leaders who wish to improve their conflict management knowledge and skills.

Whether you are someone who wants to use conflict management skills in your personal life, a professional seeking training to become a Conflict Resolution practitioner or an experienced practitioner seeking support and further development you will benefit from this program.


Through a strategic partnership between Nipissing University and the Canadian International Institute of Applied Negotiation(CIIAN), its highly-acclaimed Module I (Conflict Analysis and Negotiation) and Module II (Mediation) workshops are a central feature of this new program.

Both of these 4 day modules are approved by ADR Ontario and may be used to apply for the Chartered Mediator (C. Med) designation.

Practical, accessible and easy to understand, this Institute will fill up quickly so reserve your place now!

Certificate Completion (3 months)

Certificate in Applied Conflict Management
Module 1: Conflict Analysis & Negotiation (July 26 - 29)
Module 2: Mediation (August 2 - 5)
Capstone Seminar (September 29 - 30)

Total Cost:
Tuition ONLY = $3950
With accommodations on campus = $4400
Nipissing Students (Capstone Seminar) = $300

Take CIIAN’s Modules I and II plus the Capstone Workshop in order to earn your professional development in 3 months.

Both of these 4 day modules are approved by ADR Ontario and may be used to apply for the Chartered Mediator (C. Med) designation. The C.Med designation is Canada’s most senior official designation for practicing mediators. There are extensive training and experience requirements which must be met before applying for this designation, including the successful completion of an approved mediation course.Modules I and Modules II, when both modules have been completed, have been accepted as an Approved Mediation Course by the ADR Institute of Ontario.

Or, if you wish to work in international peace building then this training can be applied toward obtaining the Peace Professional designation from the Civilian Peace Service Canada.

During our Capstone Workshop you will learn from world-class academics, practitioners and policymakers. The Capstone Workshop features a blend of lectures, roundtable discussions, exercises and group work held over 2 days on our beautiful campus in North Bay.

Modules I and II are each offered in July/August.


  • Designed for busy professionals
  • Complete your courses within three months
  • Small class sizes
  • Can be applied towards becoming a Chartered Mediator (C. Med) with ADR Ontario or obtaining the Peace Professional designation with the Civilian Peace Service Canada
  • Delivered by leading scholar-practitioners
  • Practical and applied focus
  • Skills-based training that can be utilized in a wide variety of contexts
  • Hosted jointly by Nipissing University and the Canadian International Institute of Applied Negotiation

Registration Information

For more info or to register, please contact the Program Leader at

Analyze and Manage Conflict Effectively

Mediate Differences

Build Peace

Conflict Management Workshop

Conflict Resolution and Mediation Services

Our expert faculty are available to assist you with resolving any conflicts you may currently be facing. We offer a wide range of conflict resolution and mediation services for addressing family, community and workplace conflicts in the North Bay region.

    Contact us for more info.

    Customized Training 

    Our faculty are also available to deliver customized training for your group or organization. Contact us to discuss your training needs!

    • Preventing Workplace Violence
    • Anger Management
    • Facilitation Skills
    • Teambuilding
    • Community Consultations
    • First Nations Negotiations
    • Risk Management
    • Leadership

    Meet the Program Leader

    Evan Hoffman

    The Institute of Applied Conflict Management Program is led by Dr. Evan Hoffman.

    Dr. Hoffman holds a PhD in Political Science from the University of Canterbury (New Zealand). He also completed a Master’s degree in Post-war Recovery Studies at the University of York, UK in 2001 and an undergraduate degree in psychology at Carleton University, Ottawa in 1999. In 2001 he earned a Certificate in Alternative Dispute Resolution (ADR) from CIIAN.

    Dr. Hoffman has published numerous articles on the themes of conflict prevention and resolution, peace building, and mediation. Plus, he has provided consulting services to Global Affairs Canada (GAC), the Carter Center, the UN, the EU, the Ottawa Police Service, St. Lawrence College (Cornwall), the Vietnamese Ministry of Justice and others on these topics.

    Over the last ten years, he’s conducted workshops and trainings with hundreds of community leaders, university students, police officers, and government officials from around the world.